State bulletins regarding coronavirus

State bulletins regarding coronavirus

To our policyholders:

We understand that many Grinnell Mutual customers could experience financial hardship from the cancellations and closures due to the coronavirus (COVID-19) pandemic.

Therefore, Grinnell Mutual has extended its moratorium on all cancellations for non-payment of premium to June 30, 2020. This applies to all direct lines of business (personal and commercial) and all states, even those without a state-issued moratorium.

If you have been directly financially impacted by this situation, please know that our customer service representatives are ready to help with billing and payment issues and that we will do whatever is reasonable and possible to assist on a case-by-case basis.

The easiest and safest way to make payments, look at your policies, and file claims is through our online account system, Manage My Account. If you don’t have an account, scroll down to learn how to register for one, and how to use it.

Thank you for being a Grinnell Mutual customer. Please don’t hesitate to contact us at 800-362-2041 or


Moratorium on cancellations and nonrenewals for nonpayment: Indiana Executive Order 20-05 (pdf)

The Governor of Indiana has signed Executive Order 20-05 which in part asked the Indiana Department of Insurance to institute a 60-day moratorium on policy cancellation and nonrenewal for nonpayment of premium for all lines of business.


Personal Auto and Commercial Auto: Cancellations, Non-Renewals, and Refusing to Issue Due To Expired Drivers License Prohibited. (pdf)

Effective 3/9/2020 and lasting until 4/8/2020: Automobile insurers are not allowed to cancel, non-renew, or refuse to issue a policy providing automobile insurance due to a drivers license which has expired during the public health emergency.

Moratorium Request for Non-Pay Cancellations: Ohio (pdf)

The Ohio Department of Insurance has released Bulletin 2020-07 which pertains to all Property and Casualty insurers in the State of Ohio. Bulletin 2020-07 notified insurers that they must provide insureds in the State of Ohio with a 60-day grace period to pay insurance premiums or submit information.


Moratorium Request On Non-Pay Cancellations: Oklahoma (pdf)

The Oklahoma Department of Insurance has released Bulletin 2020-01 on March 15, 2020, requesting that insurers provide a 45 day grace period for the non-payment of premium.


Moratorium Request for Non-Pay Cancels, Cancellations, and Nonrenewals: Missouri Bulletin 20-05 (pdf)

On March 13, 2020, the Governor of Missouri issued Executive Order 20-02 declaring a State of Emergency in Missouri due to the risk posed by COVID-19 to the public health and safety of Missouri residents. As a result of Executive Order 20-02, the Director of the Missouri Department of Commerce and Insurance has issued Missouri Bulletin 20-05 which applies to all Missouri insurers. The Bulletin requests that coverage for Missouri residents should continue for any policy in effect as of March 13, 2020, and is to remain in effect until Executive Order 20-04 is terminated or Bulletin 20-05 is rescinded. Insurers are strongly encourage to not cancel, nonrenew or terminate coverage due to nonpayment of premiums while Bulletin 20-05 is in effect.

Resources for COVID-19 (coronavirus)


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