Grinnell Mutual coronavirus response plan

Grinnell Mutual activates response plan for coronavirus

Released March 19, 2020

Grinnell Mutual has accelerated its COVID-19 response plan with the confirmation of community spread in Iowa as well as other states within our writing territories. Protecting our employees and maintaining business continuity remain our top priorities.

We want to continue to assure our mutuals, agencies, policyholders, and the Grinnell community that we are completely committed to continuing to serve our customers during this rapidly changing situation and have deployed all the technological and communication tools at our disposal in order to provide uninterrupted service. All of our departments, including claims, are fully operational.

Other steps:

  • We have transitioned most of our employees to working from home to minimize face-to-face contact and do our part to help mitigate the spread of the virus. For employees that are not able to work from home, we will continue to pay regular wages at this time.
  • Our physical Grinnell, Newton, and West Des Moines offices will remain closed until further notice and almost all business will be conducted virtually or by telephone.

“We have been preparing our COVID-19 response plan for weeks and have used reliable sources as the basis for our decisions about how and when to activate that plan,” said Jeff Menary, Grinnell Mutual president and CEO. “We are focused on our responsibility to employees, customers, and the well-being of the community at large by doing our part to minimize the spread of the virus. We are confident that we have not only the tools, but the will and the full commitment from employees at every level, to minimize business disruption.”


COVID-19: Information for policyholders State insurance bulletins regarding coronavirus Resources for COVID-19


March 12, 2020 release

Grinnell Mutual has deployed a coronavirus response plan that will help maintain business continuity and decrease the risk of exposure to our employees, customers, and the communities we live in, whose health and safety are our first concern.

We want to assure our mutuals, agents, policyholders, and the Grinnell community that we are continuing to do business and are committed to serving our customers during this rapidly changing event.

  • We are suspending all non-essential business travel for our office-based staff to minimize face-to-face contacts and do our part to help mitigate the spread of the virus. Some events and/or meetings may be cancelled or be conducted virtually or by telephone. No public events will be held in Grinnell Mutual’s Bartelt Education and Conference Center until further notice.
  • We are screening visitors to the building and ask that anyone who is symptomatic or has reason to believe they have been exposed to the coronavirus not enter the building.
  • Employees are asked to self-report travel. Self-isolation/working from home may be required upon return as deemed necessary by our Human Resources team.
  • We are also transitioning some of our employees to working from home. The number of employees working from home will continue to change as the situation does. All staff working from home will be provided with the tools and technology they need to maintain service to our customers.

"Our first priority is keeping people safe and healthy," said Jeff Menary, Grinnell Mutual’s president and CEO. "We are actively monitoring this evolving situation, using reliable sources like the Centers for Disease Control and the World Health Organization. As recommendations change, Grinnell Mutual will reevaluate its policies and plans."


Resources for COVID-19 (coronavirus)


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