Contact Us

Contact us

To contact Grinnell Mutual please call or visit our home office location.

4215 Highway 146 South
P.O. Box 790
Grinnell, IA 50112-0790

Customer service

If you have questions about our products, services, billing, or your policy status, contact your local agent or contact us.

Find contact information for your agent Call Grinnell Mutual Email customer service

Make a payment

Whether you pay by mail or through your financial institution's bill pay service, please use the address listed on your billing statement:

Grinnell Mutual Payment Center
P.O. Box 809009 
Kansas City, MO 64180-9009

If you would like to request an electronic or paper copy of your current policy, please call or email our Customer Service department using the contact information listed above.

Email customer service


Before you call or email, check out the list of frequently asked questions that we get, and learn where you can find your answers in one step.

Read frequently asked customer service questions

Claims call center

If you need to submit a claim, please contact us at 877-467-2252 or use Manage My Account

Call Claims Call Center

Need to check on the status of a claim? Call 877-649-0823 or email

Email Claims

Before you call or email, check out the answers to the frequently asked claims questions we get about claims.

Read frequently asked claims questions

Human Resources

Please visit the Careers page.

Learn about working at Grinnell Mutual

Media inquiries

Please visit the Newsroom.

Visit the newsroom

Agency appointments

Interested in working with us? Contact the Sales Manager in your area for more information.