Contact us
To contact Grinnell Mutual please call or visit our home office location.
4215 Highway 146 South
P.O. Box 790
Grinnell, IA 50112-0790
800-362-2041
uwcsr@grinnellmutual.com
Customer service
If you have questions about our products, services, billing, or your policy status, contact your local agent or contact us.
Find contact information for your agent Call Grinnell Mutual Email customer service
Make a payment
Whether you pay by mail or through your financial institution's bill pay service, please use the address listed on your billing statement:
Grinnell Mutual Payment Center
P.O. Box 809009
Kansas City, MO 64180-9009
If you would like to request an electronic or paper copy of your current policy, please call or email our Customer Service department using the contact information listed above.
Email customer service
Claims
If you need to submit a new claim, please contact the Claims Call Center at 877-467-2252 or log into your account.
Need to check on the status of an existing claim? Call 877-649-0823 or email adjuster@grinnellmutual.com.
Please note: You cannot cash Grinnell Mutual claims checks over $2,500 at a bank other than your own. Please deposit check into your bank account; the funds will be available according to standard check-clearing procedures.
Human Resources
Please visit the Careers page.
Media inquiries
Please visit the Newsroom.
Agency territory contacts
Our Sales Managers' territorities are divided by county, so some state territories may overlap. To verify the Sales Manager for your county, please contact the Solutions Manager for your state:
IA, IL, OH, OK, MO, PA: Deb Fringer | IN, MN, ND, NE, SD, WI: Vicki Carlson